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What it’s like to go global early with operationally intensive businesses


If you launch a startupin your home country, you might discover it’s a pretty small market. Naturally, you start thinking about expanding into new countries, and if your business isn’t dependent on physical processes — great! — you can launch globally basically from day one. But what to do if your business is a platform of management crowdsourced couriers with vast amounts of transactions and physical processes: couriers move in the physical world using different types of transport, pick up the goods from senders and drop them off to recipients? Well, I know a thing or two about that. My…

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